Key Points:
- Ebuka complained his broadband service had been down for over three weeks.
- He expressed frustration after receiving a generic apology from the provider.
- The outburst has since gone viral, sparking debate online.
Popular TV host and Big Brother Naija presenter, Ebuka Obi-Uchendu, has taken to social media to call out his internet service provider after weeks of poor connectivity.
In a strongly worded post, Ebuka revealed that his broadband service had been down for over three weeks despite repeated attempts to get it fixed.
“Three weeks and counting, and my @FOBroadband has not worked. Such fuckery!!!” he tweeted.
Viral response to customer service reply
The provider later responded with a formal apology, stating they were “working on fixing the issue.” However, Ebuka’s frustration was clear as he fired back in another tweet, using strong language to vent his anger.
The exchange quickly went viral, with many Nigerians relating to the experience of unreliable service and poor customer support.
Some fans defended Ebuka’s outburst, saying it highlighted a wider issue with broadband infrastructure in the country. Others, however, debated whether the language used was necessary.
Social media reactions
@iamkene: “Honestly, three weeks is unacceptable. Anyone would lose patience.”
@omahqueen: “Ebuka just said what many customers want to say to these companies.”
@technaija: “This should be a wake-up call for ISPs. Poor service has become too normal.”
The company has yet to issue any further public statement beyond the initial apology.
ValidUpdates reports that Ebuka is currently hosting BBNaija Season 10/10, which launched over the weekend. His viral post has now added an unexpected layer of drama outside Biggie’s house.
